Here at Reid Industrial Graphic Products, we’re proud of our commitment to our quality management system and continuous improvement. In 2010 we were recipients of the Quality Management System 15 Year Gold Award. This award recognises of our efforts in the management of our quality systems over the past 15 years. And just last year, we achieved a significant milestone – 20 years of continual compliance to ISO 9001.
Our Director, Clem Johnson, believes that certification to ISO 9001 places us in a strong position to best serve our clients, backed by the assurance that we have quality systems in place. As a family-owned business, we pride ourselves on providing second-to-none products and services to our customers and we have every intention of achieving 25 years of continual compliance in 2020.
Operating on the north side of Brisbane with 18 members of staff, we produce interface products locally in our purpose-built facility. We have the ultimate blend of knowledge and industry experience, which allows us to combine various technologies with the products we design to provide a complete interface solution for our clients.
Our products are used across many industries including Air Conditioning, Mining, Water, Medical and Industrial Cooking Equipment to name a few. As far as we’re concerned, customer satisfaction is paramount. We work together with our customers to ensure that the manufacturing process and supply chain is streamlined, to achieve the best quality product possible. The finished interface can be shipped to your manufacturing facility here in Australia or abroad, ready for final product assembly.
Get in touch with Reid Industrial when you develop your next product
Come and visit us at the Electronex 2017 Tradeshow in Melbourne.
Where we will be showcasing our full range of Interface Products; Including Graphic Overlays, Membrane Keypads, Capacitive Sensors, Backlighting Technologies and more.
When: Wednesday 6/9/17 – Thursday 7/9/17
Where: Melbourne Park Function Centre
We’re looking forward to catching up with you at the show
One of the pleasures of being a specialist manufacturer is having the opportunity to be involved in new projects from their inception through to becoming fully functioning devices. At Reid Industrial Graphic Products we are committed to an R&D program that has over time, created new technologies that have significantly made a difference for our customers.
Over the years we have been involved in many R&D projects undertaken and brought to market; we would like to share one case study with you here.
Industry IQ, a leading electrical engineering company specialising in control systems for moving machines, required an interface device that would allow concrete truck drivers to work at the rear of the truck during darkness.
With the customer working closely with our R&D engineers, the outcome was to manufacture a flat panel membrane switch with tactile domes, backlit using SMD side shining Led’s and incorporating Reid Industrials Light Guide Film technology, for even light distribution across the panel. The project has been successfully released to market and is a win-win for both companies, developed and manufactured at our Clontarf facility.
If you have a printed electronics project that needs our R&D expertise to bring it from concept to market, don’t hesitate to contact out Account Management Team for more information on how we can help you.
For your next project, contact Reid Industrial Graphic Products for an obligation free quotation.
Why buying local is better
We have conversations quite regularly with people about buying local versus offshore suppliers and sadly, we often hear the horror stories during these conversations. Stories about incorrect products being delivered, incorrect dimensions, incorrect colours or the product not being what the person expected, and we pretty much have the same answer each time. Whilst offshore suppliers may have their benefits, in our opinion, the benefits of local supply far outweigh any benefits of using offshore suppliers. Here’s why.
Is it really local?
What we’ve found is that in many cases, people don’t actually know where their product is coming from. Just because a sales representative is based locally does not mean that their products are locally made. We’ve had too many discussions with customers where they are not properly informed, or they’re just unaware. Ask the suppliers if their product is produced locally. Make sure you know the facts.
Local support & representation
We conduct customer visits to discuss your projects and find a solution. This means that you get to speak directly with our team, face to face, and discuss your requirements in detail. Meeting our team in person means that you know who you are talking to. After visiting your business, we have clear understanding of what you need, with no uncertainty.
We have full control over the finished product as we produce it here in our facility. This ensures that what you receive is exactly what you’re after, and if any issues arise they can be addressed quickly, easily and with a faster turnaround on delivery because we’re local. Did you know that we reinvest a minimum of 5% of our turnover into R&D Projects, allowing us to develop new products and collaborate with key customers to utilise the technology to grow their businesses.
From an ethical perspective, buying locally manufactured products supports our local community, keeping skilled Australians employed. Our staff are all highly trained, and locally based.
When buying offshore products, you need to consider the cost of freight. Furthermore, if you receive an incorrect item, or a part needs to be replaced, you’re looking at additional freight costs.
With a successful Electronex 2017 Tradeshow wrapped up, we would like to send a big thanks to the long list of customers who visited us at the stand during the two days. To those of you who are new to Reid, we will be following up with you over the next week or so to talk in more detail about your upcoming projects. In the meantime don’t hesitate to call us if you didn’t get all the information about the product you are interested in.