Why buying local is better
We have conversations quite regularly with people about buying local versus offshore suppliers and sadly, we often hear the horror stories during these conversations. Stories about incorrect products being delivered, incorrect dimensions, incorrect colours or the product not being what the person expected, and we pretty much have the same answer each time. Whilst offshore suppliers may have their benefits, in our opinion, the benefits of local supply far outweigh any benefits of using offshore suppliers. Here’s why.
Is it really local?
What we’ve found is that in many cases, people don’t actually know where their product is coming from. Just because a sales representative is based locally does not mean that their products are locally made. We’ve had too many discussions with customers where they are not properly informed, or they’re just unaware. Ask the suppliers if their product is produced locally. Make sure you know the facts.
Local support & representation
We conduct customer visits to discuss your projects and find a solution. This means that you get to speak directly with our team, face to face, and discuss your requirements in detail. Meeting our team in person means that you know who you are talking to. After visiting your business, we have clear understanding of what you need, with no uncertainty.
We have full control over the finished product as we produce it here in our facility. This ensures that what you receive is exactly what you’re after, and if any issues arise they can be addressed quickly, easily and with a faster turnaround on delivery because we’re local. Did you know that we reinvest a minimum of 5% of our turnover into R&D Projects, allowing us to develop new products and collaborate with key customers to utilise the technology to grow their businesses.
From an ethical perspective, buying locally manufactured products supports our local community, keeping skilled Australians employed. Our staff are all highly trained, and locally based.
When buying offshore products, you need to consider the cost of freight. Furthermore, if you receive an incorrect item, or a part needs to be replaced, you’re looking at additional freight costs.